Design - Build - Delight - Scale
About
I’m a product leader who turns complex technology into useful products. My work spans AI, enterprise software, and UX research—from understanding what customers need to leading teams through launch and measuring what improves.
I bring curiosity to discovery and clear judgment to delivery:
Start with people. Use customer research to find problems worth solving and create experiences people love.
Connect strategy to execution. Translate customer needs and technical complexity into outcomes-based roadmaps.
Own the hard decisions. Navigate competing priorities, incomplete data, and long-term technical tradeoffs.
Multiply impact. Use AI, automation, and repeatable processes to help teams learn faster and deliver more.
Outside work, I live in Park Ridge, just outside Chicago, with my husband, our two children, and our pitbull mix aptly named Chomp.
Experience
Highlights
My product career started here. I’m proud to have led the E2E redesign of Retirement Manager’s UX and database architecture, an automated investment platform with >$6.5 billion in AUM. We launched a beta in under a year—and broke Morningstar’s record for new product development velocity.
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In 2016, I was offered a product leadership role at Uptake, at the time one of the fastest growing startups in the world. There, I was able to rapidly iterate and deploy IoT solutions from scratch for companies like Caterpillar and manage a large diversity of both internal and external stakeholders.
At IBM Consulting, I’ve helped turn generative AI from an emerging capability into a production service for enterprise organizations. The virtual assistant launch I led reached approximately 90% digital containment within six months, while a multi-agent workflow I designed cut sentiment analysis and feature ideation cycles from 60 hours to five.
Work Examples
Genioo
How do you build software that sets up business projects for success? What does it take for software to plan projects better than humans? How can software take project leaders from an idea to a workable plan?
Those were the problems Genioo, a cutting-edge global consulting firm specializing in delivering successful outcomes for large enterprise projects, wanted to solve with Highland’s help. I led the Software Build team that brought to life the very first iteration of the app.
Fulfill
A century-old financial services company wanted to offer a practical way to manage, track, save, and spend money in a way that allowed you to be consistent with your personal values.
I led the team that researched, designed, and built a web app that aggregated financial accounts, provided a framework to organize financial assets, and tracked your spending so that the way you manage money could stay in integrity with your personal values.
Highland Academy
Established companies must periodically pivot in order to stay relevant; at Highland, I was charged with the effort to lead the assessment of the desirability/viability of a possible future service offering during Spring 2020.
From the results, we decided to move forward with creating the service offering, an online training academy to teach research, design, and innovation methods, for which I had the great fortune of being able to lead the team from ideation to first paying customer in eight weeks.
Education
Wellesley College
B.A. Economics & French
I was very fortunate to be able to attend Wellesley for college, and so I decided early on that I would take advantage of every possible opportunity to both gain professional experience and contribute to the greater Wellesley community: Teaching Assistant (Economics 101) my freshman year; Resident Assistant my sophomore year; President of Alianza (a Latin-American interest group) my sophomore and junior years; and Student Supervisor at the Campus Police Department my junior and senior years, where I worked all four years as part of my work-study program.
I was also adventurous: Performed with Yanvalou, a Haitian-Brazilian drum-and-dance troupe; studied abroad in Paris during my last winter break; and spent summers volunteering in the slums of Guatemala City and Bogotá.
Startup Institute
Sales & Account Management
The Startup Institute was an intensive and highly selective eight-week course that prepared me for a career in startup environments. The Sales and Account Management track focused on gaining skills in order to excel at sales, account management, and business development.